These Terms are entered into between [ŞİRKET ADI] ("Provider"), having its registered office at [ŞİRKET ADRESİ], trade registry number [TİCARET SİCİL NO] and MERSİS number [MERSİS NO], and the legal entity or natural person using the Service (the "Customer" or "User").

Definitions: • "Service": the {{app}} test management platform and all related modules, APIs and services. • "Customer": the organization using the Service under a contract or quote. • "User": an authorized person accessing the Service on behalf of the Customer. • "Customer Data": all data and content entered into the Service by the Customer or its Users. • "Account": the access identity assigned to a Customer/User.

The Service is a multi-tenant SaaS test management platform providing test case management, test execution tracking, requirement and release management, reporting, AI-assisted test generation and team collaboration features. The Service may also be offered as an on-premise deployment.

The Provider reserves the right to improve, modify or reasonably update the scope, features and functionality of the Service. Material changes are announced with reasonable prior notice.

The Service does not offer public self-serve registration. Accounts are created by the Provider only by invitation or under a signed contract/quote. The registration and login screens are intended solely for authorized users.

The User is responsible for the confidentiality of account credentials and for all activity carried out through their account. Any unauthorized access or suspected security breach must be reported immediately to [email protected].

The Customer is responsible for ensuring that its assigned users comply with these Terms.

The User agrees to use the Service only in compliance with applicable law and these Terms.

The following are prohibited: • Attempting unauthorized access to the Service, the infrastructure, or other tenants' data. • Reverse engineering, attempting to extract source code, or copying the Service. • Uploading/distributing malware, disrupting the operation of the Service, or imposing excessive load (e.g. DoS). • Uploading unlawful, misleading, or rights-infringing content. • Reselling the Service or making it available to third parties without written permission.

The Provider may suspend or terminate the relevant access in case of breach of these rules.

All intellectual and industrial property rights in the Service, its software, source code, design, trademarks and documentation belong to [ŞİRKET ADI] or its licensors. These Terms grant the Customer no ownership rights other than a limited, non-exclusive, non-transferable right of use.

Rights in Customer Data belong to the Customer (see Ownership of Customer Data). The Provider may produce anonymized/aggregated usage statistics to provide and improve the Service.

Fees for the Service are subject to the contract signed or the quote accepted between the parties. No fixed price list is provided on this page.

Unless otherwise agreed in writing, fees are exclusive of taxes, and applicable taxes are charged to the Customer. Payment terms, billing period and consequences of late payment are set out in the contract.

The Provider uses commercially reasonable efforts to keep the Service reasonably uninterrupted and available. Planned maintenance is announced in advance where possible.

Any binding service level commitments (SLA), availability targets and remedies apply only to the extent expressly stated in the relevant contract/quote annex.

Customer Data always belongs to the Customer. The Provider processes Customer Data solely to provide the Service, perform the contract and comply with legal obligations.

The Provider applies tenant-level data isolation in its multi-tenant architecture and does not disclose one Customer's data to another. In on-premise deployments, Customer Data remains within the Customer's own infrastructure.

Upon termination, the Customer is given the ability to export its data within a reasonable period; thereafter data is deleted in accordance with the retention policy.

To the maximum extent permitted by applicable law, the Provider shall not be liable for indirect, incidental, special or consequential damages (including loss of profit, loss of data or business interruption).

In any event, the Provider's total liability is limited to the amount paid by the Customer for the Service in the twelve (12) months preceding the event giving rise to the claim. Cases of intent and gross negligence are reserved.

To the extent permitted by applicable law, the Service is provided "as is" and "as available". The Provider makes no express or implied warranty that the Service will be uninterrupted, error-free or fit for a particular purpose.

This clause does not exclude commitments expressly given in the contract or mandatory rights arising from consumer legislation.

The parties may terminate this relationship in accordance with the conditions set out in the contract. The Provider may suspend or terminate the Service in cases of material breach of these Terms, payment default or unlawful use.

Upon termination, the Customer's right to export its data and the data deletion processes are subject to the Ownership of Customer Data and the Privacy Policy.

Events beyond the parties' control that cannot be prevented by reasonable measures (natural disaster, epidemic, war, terrorism, cyber-attack, infrastructure/energy/communication outages, decisions of public authorities, etc.) are deemed force majeure.

During force majeure, the performance of affected obligations is suspended and this gives rise to no liability for the parties. If force majeure exceeds a reasonable period, the parties may terminate the contract.

These Terms are governed by Turkish law.

The courts and enforcement offices of [İLGİLİ ŞEHİR] shall have jurisdiction over any disputes arising from these Terms.

The Provider may update these Terms from time to time. Material changes are announced with reasonable prior notice via the Service or by email.

Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

If any provision of these Terms is held invalid or unenforceable, the validity of the remaining provisions is not affected; the invalid provision is deemed replaced by the valid provision closest to its purpose.

These Terms together with the relevant contract/quote between the parties constitute the entire agreement of the parties.

For questions and requests regarding these Terms, you may contact us: Name: [ŞİRKET ADI] Address: [ŞİRKET ADRESİ] Email: [email protected] KEP: [KEP ADRESİ]